Terms of Service

This document is an agreement between Game Time Dog Services (“GTDS”) and ___________________________________________ (“Client”) for pet services. 

SERVICES

Client authorizes GTDS and its Caregivers to perform pet care services as outlined in the Client Profile. 

Client authorizes GTDS to obtain emergency veterinarian care for Client’s pet(s) while the Client’s pet(s) are under the care of GTDS.  Client agrees to allow GTDS to use its best judgment as to when veterinary care is needed, and to allow GTDS to use the veterinarian of its choice if Client’s veterinarian is unavailable.  Client authorizes GTDS to approve any treatment recommended by the veterinarian and Client agrees to promptly reimburse GTDS for any extra time spent with pet and all expenses incurred.

In the event of inclement weather, GTDS is entrusted to use its best judgment in caring for Clients pet(s) and home. 

GTDS does our best to have the same Caregiver for each Client, but it is not always possible due to schedule limitations and requests.  We have a team approach to service, so in case of emergency there is always another Caregiver familiar with your pet(s).

Office Hours: Monday - Friday 8am - 6pm, closed Saturday & Sunday.

FEES AND PAYMENT

  • Payment for pet sitting services is due at the beginning of scheduled visits
  • Payment for consistent schedules is due at the end of the month  
  • Payment accepted in the form of cash, check (payable to Game Time Dog Services), Venmo, or PayPal 
  • Cancellations 24 hours in advance - no charge.  Cancellation inside 24 hours before reservation we still charge for visit.
  • If owner cancels overnight, in-home boarding, or sitting reservation 2 weeks or less before scheduled service -  a $50 cancellation fee applies
  • Late requests: If owner requests service less than 48 hours from time of requested service to be carried out - $10 fee applies.  If request for service is inside 24 hours - $15 fee applies
  • There will be an additional charge of $10 per visit during the following holidays:
 Easter Weekend (Sat and Sun)     Labor Day Weekend (Sat, Sun, Mon) 
 Memorial Day Weekend (Sat, Sun, Mon)  4th of July Weekend (days vary)
 Thanksgiving (Wed - Sun)       Christmas/New Years (Dec.20 - Jan 2)
  • If owner returns early - a credit will be issued toward their account, less a $25 administrative fee.  Credit must be used within 180 days of cancelled visits
  • Registration Visit is a one-time fee of $20
  • If GTDS cannot complete service due to Clients mistake, (i.e. deadbolt is locked), Client is charged for service and notified of situation
  • Bounced check fee is $25
  • In the event that a dog has an accident that it would be inhumane to leave - there is a clean-up fee of $35.  No charge for small clean-ups

KEYS

A lockbox to store key at your home is ideal because you will always know where your key is and it's 100% safe.  It also helps us if your primary Caregiver has an emergency and a backup is needed.  If you choose to go with keys one is for your primary Caregiver – one is for GTDS office.  Client authorizes GTDS to use the keys provided to access Client's house to care for Client's pet(s).  GTDS will keep the key in safe place for future visits unless Client would like it to be returned.  Return fee is $10.

FUTURE SERVICES

Client hereby authorizes this contract to be valid for approval of future services, and Client hereby authorizes GTDS to accept my telephone/email reservations for future services.  Client further authorizes GTDS to enter Client’s premises without additional signed contracts or written authorizations.

INDEMNIFICATION AND INSURANCE

Client hereby agrees to indemnify GTDS from liability, including attorney’s fees, arising from any injury or damage to GTDS’ contractors or employees, third parties or real/personal property of third parties as a result of the actions of Client’s pet(s).  Client agrees to disclose to GTDS any known pet aggressive behavior and assumes all liability for aggression or any other injury as a result of action s of Client’s pet(s).  Client agrees to assume all liability for the actions of my pet(s) and agree to maintain personal liability insurance in the event of such an incident. 

GTDS is not an insurance or security company; it is recommended that client places things of value (insurance papers, electronics, jewelry, etc.) in a locked room, safe, safe deposit box, or secure place off premises.  We are only in your home for the duration of the visit and are not responsible for what may happen when we are not in your home.  It is strongly recommended to lock all windows and doors when you leave your home and to institute any security means you deem necessary.  Client waives all claims against GTDS and its Caregivers if anyone else is permitted in the home or on the premises while we are on duty.

PROOF OF VACINATIONS

Proof of pet(s) vaccinations is to be provided to GTDS prior to rendering of services.  In the event GTDS's employee or contractor or third party is bitten by or otherwise exposed to any disease or ailment form Client’s pet(s), it will be Client’s responsibility to pay all costs and damages incurred.

UNSECURED PETS

GTDS will not be liable for free-roaming outdoor pet(s), including cats or dogs left out in the yard, or with access to a doggy door.  All pet(s) must wear an ID tag with a contact number and it is strongly advised that they remain inside the home or confined for their safety and welfare during your absence.

LIMITATIONS OF LIABILITY

GTDS agrees to provide all services in a reliable, caring and trustworthy manner.  In consideration of these services and as an express condition thereof, CLIENT EXPRESSLY WAIVES AND RELINQUISHES ANY AND ALL CLAIMS AGAINST GTDS, ANY OF ITS EMPLOYEES OR CONTRACTORS, and EXCEPT FOR THOSE ARISING FORM THE WILLFUL MISCONDUCT ON THE PART OF GTDS. IT IS FURTHER EXPRESSLY UNDERSTOOD THAT GTDS SHALL NOT BE HELD RESPONSIBLE FOR ANY DAMAGE TO CLIENT’S PROPERTY, OR THAT OF OTHERS CAUSED BY CLIENT’S PET(S).  CLIENT FURTHER WAIRVES AND RELINQUISHES ANY CLAIMS AGAINST GTDS FOR ANY INJURY, DISAPPEARANCE, DEATH OF PET(S) WHILE UNDER THE CARE OF GTDS.  CLIENT ASSUMES FULL RESPONSIBILITY FOR ANY AGGRESSIVE BEHAVIOUR OR BITING BY PET(S) AND WILL BE LIABLE FOR ANY MEDICAL EXPENSE OR OTHER DAMGES THAT RESULTS FROM ACTION OF PET(S).

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Client                                                                                                                                        Date

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Printed Name of Client                                                                                                                Date